thats a nice! info

phone:
323.644.7533

fax:
323.644.7933

address:
Thats A Nice!
P.O. Box 39401
Los Angeles, CA 90039

customer service:	*Click Here*
marketing inquiries:	*Click Here*
press inquiries:	*Click Here*
gift department:	*Click Here*
wholesale inquiries:	*Click Here*

In march 2000 thatsanice.com announces the launch of their products on the retail shelves, in addition to products already available on the internet. all products are natural, made from fresh ingredients and mixed with the best spices to create thatsanice! flavor. The company's key product is the original "olivetta" sicilian olive mix. For information regarding distribution, please e-mail us or call toll free 1-877-670-7771 10am to 5pm PST. Click on the following link to view our biz to biz wholesale company menu: www.thatsanice.com/wholesale

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shipping info

shipping information

We carefully pack and ship products from our own quality-controlled fulfillment center in Los Angeles, CA. Below are shipping options designed to ensure that your product arrives for your convenience.

Please note that our standard ground US shipping rates are automatically estimated based on the retail total dollar amount of merchandise ordered, so the more items ordered the better rate for your shipment. (See chart below for details)

There will be no shipping charges for all internet retail orders over $75.00 within the continental 48 US for standard ground shipping. All product retail orders from the internet that correspond for free delivery, are shipped ground services. Per your request we can also ship 3 Day Select Rush Delivery service with the listed additional charges added to the standard shipping charges. Sorry, NO C.O.D. shipments or deliveries to Post Office Box Addresses.

shipping rates

Order Value

Regular Standard
Shipping Rates
(48 states)

3 Day
Rush
Delivery

HI,AK,PR,VI

Overseas/
International
Shipping

$00.00 to $15.00 $9.00 +$35.00 +$45.00 +$60.00

$15.01 to $30.00 $11.00 +$35.00 +$45.00 +$60.00

$30.01 to $45.00 $13.00 +$35.00 +$45.00 +$60.00

$45.01 to $75.00 $15.00 +$35.00 +$45.00 +$60.00

$75.01 and up FREE
(inside the USA only) +$50.00 +$60.00 +$75.00

shipping schedules

Regular standard shipping (48 states):

For all in stock items please allow 5 to 10 days for delivery from the date of your purchase. All orders are shipped from our Los Angeles, CA warehouse via UPS Ground carrier.   Shipment Dates will vary during Holiday periods, please reference our current Holiday Service Dates to guarantee deliveries.

3 day rush delivery:

An extra $35.00 will be added to the Regular Standard Shipping Rates (3 day rush delivery is available within USA only) Example: $9.00 + $35.00 = 44.00 due for shipping cost.

Alaska, Hawaii, Puerto Rico and Virgin Islands shipping rates:

All deliveries to AK, HI, PR, VI, APO & FPO, An extra $45.00 will automatically be added to the Regular Standard shipping Rates.  Example: $11.00 + $45.00 = $56.00 due for shipping cost. Allow up to 3 weeks for delivery to these locations.

International / Overseas shipping rates:
All deliveries to any other country outside the USA, an extra $60.00 will automatically be added to the Regular Standard shipping Rates. Allow up 2 to 4 weeks for delivery to these locations. Example: $13.00 + $60.00 = $73.00 due for shipping cost.

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If you have any questions regarding shipments to an international destination, please Click Here to e-mail our customer service department with your enquiry. All overseas/international orders are shipped via air delivery. Shipments outside the USA may be subject to import taxes, which are the responsibility of the purchaser. If shipment rates exceed the above listed overseas/international rate quotes, an e-mail will be sent for approval on additional shipping fees before shipment is delivered.

processing / shipping notes:

Under normal conditions, all in-stock products are shipped 5 to 7 full business days following receipt of the order from our Los Angeles, California warehouse. Specialty Gift Bowl products are usually shipped within 7 to 10 full business days within receipt of order. Items ordered after Thursday 12:00 Noon PST, are not processed until the following Monday. Please understand that, at times, delays may be necessary due to availability, weather, or other conditions. Note that items ordered together are not necessarily shipped in the same box.

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ordering

order processing:

We use a technology called Secure Sockets Layer (SSL) to ensure that you information and credit card number are safely transported online to our secure system provided in the "thats a nice" order fulfillment facility.

payment method:

thatsanice! accepts payments by Visa, MasterCard and American Express. At "check out" please provide all the appropriate information for processing. thatsanice.com processes all charges on a secure server.

availability:

Occasionally, a tremendous demand will deplete our stock of a particular product. If this is the case, we will notify you via e-mail and will send the item as soon as it arrives. If you prefer, we will gladly cancel the order.

satisfaction guaranteed:

We have selected products for their outstanding quality and are assured that you will be delighted with your purchase. If for any reason you or those who received your gifts are not wholly satisfied with them, we will gladly replace them or offer a refund. Please Click Here to send us an e-mail or call toll free at 1-877-670-7771 10am to 5pm PST with any questions.

returns and exchanges:

All returns should be forwarded to our returns department. Please provide a copy of your receipt for an exchange or refund of the purchase price. We regret that shipping charges are not refundable.

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gift wrap:

Most items can be packaged in our thatsanice! signature gift wrap. You can request your item(s) to be gift wrap when you enter the shopping cart and check out. Just place a check mark in the box next to "Gift Wrap my order for an additional chrg. of $7.00". Your personalized gift card message will be enclosed with each gift order. Please note that gift wrapped items are an additional $7.00 per order, which will be added to your order total after checkout. Based on availability, it may be necessary to substitute a similar item of equal or greater value within a "gift bowl" in order to meet your requested delivery date. For custom "gift bowls" please call our toll free customer service department at: 1-877-670-7771 10am to 5pm PST.

corporate gifts:

We are pleased to offer a corporate gift service. When you have numerous gifts to buy call our customer service department and they will tailor your request with some of our finest products, with all the details that make a gift special. For customer service please call toll free 1-877-670-7771 10am to 5pm PST or Click Here to tell us about your enquiry.
Click below to view our most popular "Thats A Nice! Gifts.

antipasto gift
bowls

mangia gift
bowls

recipe cards

thatsanice!
T

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custom gifts:

We are pleased to offer a custom gift bowl service.    Just email us your request of which products you would like in the gift bowl, or call our customer service department, and they can tailor your request with our finest products, with all the details that make a gift special.

Also please tell us which size and type of bowl to use; stainless steel "mangia bowl" or stainless steel "antipasto colander".   Most items can be packaged in our thatsanice! signature gift wrap for an additional charge. Your personalized gift card message will be enclosed with each gift order.

For customer service please call toll free 1-877-670-7771 10am to 5pm PST or Click Here to tell us about your enquiry.

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e $ gifts (Electronic Gift Certificates) Vouchers:

The e $ gift certificate voucher will be e-mailed to the recipient within 24 hours of the order. Your gift message along with the instructions on how to redeem the e $ gift certificate at www.thatsanice.com will also be sent. e $ gift Certificates can only be used for purchases at www.thatsanice.com. Any unused balance will remain for future purchases; cash or credit card refunds will not be issued. Gift Certificates are not redeemable for cash and cannot be used to purchase another Gift Certificate.

e $ gift Certificates are purchased separately from regular online product and gift orders. Electronic online gift certificates are good for online purchases only. Gift wrap not available.

• e $ gift Certificates cannot be purchased or redeemed using any discounts, coupons or promotional offers.

• e $ Certificates may not be returned, exchanged or redeemed for cash or credit

• e $ Certificates are available in e-mail format only (no paper gift certificates)

• e $ Certificates may not be applied to a previous purchase

• e $ gift certificates have No expiration date, no shipping fees

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redeeming e $ gift Certificate Vouchers:

To use your e $ gift Certificate Gift Voucher, click the products or items you wish to purchase adding them to your shopping cart. At check out, simply enter your Certificate "Gift Voucher" Number in the field that states GIFT VOUCHER. Make sure that you enter the complete code. Remember the Gift Voucher code is freely transferable, so you should treat it like money. If you received more than one e $ gift certificate, you can only use one per order in your shopping cart.   If your order total is more than the Gift Certificate value, you must use a Credit Card for the remaining balance.

redeeming Company $ / % Gift Vouchers:

To use your company gift voucher issued by our corporate office, click the products or items you wish to purchase adding them to your shopping cart. On the first page at check out, simply cut and copy your 15 digit code in the "GIFT VOUCHER" section of the shopping cart. Make sure that you enter the complete code. Click on the Recalculate button and the discount gift will be deducted from the total purchase. If you received more than one Company Gift Voucher Code, you can only use one per order in your shopping cart.   If your order total is more than the Company Gift Voucher value, you must use a Credit Card for the remaining balance.

redeeming Promotional Discount Vouchers:

At times Thats A Nice! will send our special customers and those who register for our customer program called "the List" special promotions. These promotions can be in the form of a percentage off or dollar off your next online order.

To redeem your Promotion Discount Code, on the check out page, simply enter the Discount Code in the "DISCOUNT COUPON" section.   Make sure that you enter the complete code. After you enter the discount number, click on the Recalculate button to view the total discount taken off the order.

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privacy

OUR PRIVACY PLEDGE:

This website is maintained by The Thats A Nice! Corporate Office. Here at Thats A Nice!, we recognize that many visitors to our site are concerned about the information they provide us, and how we treat that information. We want to assure you that Thats A Nice! respects your privacy. Thats A Nice! does not sell, rent, or loan any of your personally identifiable information to any third party without your consent. So we've developed a Privacy Policy to assure you that we take seriously our responsibility to protect customer information, and to use it only in ways that are consistent with your wishes. We may update the Policy from time to time, so please check in occasionally.

You can reach us 24 hours a day, 7 days a week at: 1-877-670-7771 or Click Here to send email to us. We will be happy to answer your questions or hear your concerns.

If you have any questions about our Privacy Policy, you can contact us at:
Thats A Nice! Customer Service
PO Box 39401
Los Angeles CA 90039

OUR POLICY

At our site, we don't collect personally-identifiable information from individuals unless they provide it to us voluntarily and knowingly. So, if you just want to browse and learn about our exceptional products and gifts, we invite you to do so. As a casual, unregistered visitor to our site, we'll recognize your home server, but not your e-mail address or any other personal or system information.

When an order is placed, we collect basic information including your name, home address, phone, and e-mail address. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (UPS mailing facilities) strictly to process and ship your order.

thatsanice.com has security measures in place to protect the loss, misuse and alteration of the information that we collect. We utilize a system firewall and use SSL encryption to keep this information secure. We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information.

OUR CUSTOMER LIST

When you enroll in any of the That A Nice! programs or purchase items from our online catalog, we add your name to our Customer Registration Program called "the List". This program enables you to receive email updates about special offers, new products and services. We will only send you email communications that you expect. If you prefer not to receive mailings from our company and wish to be removed from our registration program, Click Here You may opt-out of receiving future mailings at any time. We will ensure that your name is removed from "the list".

COOKIES

Like most companies, we use "cookies" (small pieces of information stored on your computer) on certain parts of our web site. The cookie allows us to track your session, particularly when you are shopping in the Thats A Nice! product catalog. This is necessary to ensure that we keep your order together while you browse through the catalog and select items for purchase. We do not use the cookie to collect any type of personal information, and the cookie doesn't extract any information from your computer.

SECURITY ONLINE

Most of our forms, especially when ordering a product or using online customer service, use secure pages to insure that the information sent between your computer and our system is secure. This is especially true if we are asking you for payment information.

We use the Secure Sockets Layer (SSL) encryption method on all secure submissions. This method is generally accepted to insure that the transmission of personal information, such as account numbers and credit card information is secure. Credit Card Numbers are not emailed electronically.

THE USE OF GATHERED INFORMATION:

We consider the personal information you provide to us to be confidential. This information gathered is used to fulfill your order or personalize your shopping experience. Identifying information is not rented or sold.

QUESTIONS

Please e-mail our customer service department with any questions. Click Here

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customer programs

customer mailing list program "the list":

When you join our Customer Registration Program simply called "the list". This complimentary program includes these exclusive online benefits:
*Special Internet e-gift certificate vouchers
*Special previews of new products
*Private sale event announcements
*New Recipe mailings
*Automatically includes you in our monthly drawings
*Preferred Customer Status

"the list" subscription is free, you can cancel your email subscription at any time. To Join Click Here

If you are registered and wish to UNSUBSCRIBE or OPT-OUT of the program, per your request you will no longer receive future promotional E-mails. To UnSubscribe from the program Click Here

grocery store request form

Would you like Thats A Nice! products available in your favorite specialty retailer or grocery store? Click here to print our Product Request Form to give to your favorite store or grocery manager.

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about us

company info:

in 1952, a Sicilian-American family opened the first restaurant to introduce Southern-Italian foods to Louisiana. These new tastes from the old world grew popular throughout the years and made our family company famous. We are proud to build the company's foundation with the original recipes that were introduced over half a century ago. For the new era, we have added a contemporary cachet that blends modern with traditional flavors. As we grow, we are committed to developing new delicious products based on traditional recipes, and providing specialty gourmet southern Italian foods and gifts of the finest quality. Thats A Nice! corporate headquarters is based in Los Angeles, CA. All our products are made from the freshest ingredients and mixed with the best spices to create unique and traditional flavors.

We welcome you to join our family and try all of our exciting products. We are sure you will love these southern Italian foods and recipes that will have you shouting thatsanice!

mission:

thatsanice! is a food manufacturer/retailer, whose mission is to provide original specialty gourmet southern Italian foods and products of the finest quality. Our goal is to serve our customers globally by attending to them in the most courteous, informative and professional manner. Our commitment is to make each customer feel right at home like a family member, introducing them to new and interesting gourmet food products and gifts. thatsanice! is unique in that we offer to the consumer very easy Sicilian recipes link to each product on the www, thus providing new ways to utilize our foods.

terms and conditions:
Terms and Conditions: The thatsanice.com Web Site (the "Site") is provided by thats a nice! This Agreement describes the terms and conditions applicable to your use of thatsanice.com's retail site. By Clicking "Submit Order" at Check Out, you are agreeing to these terms and conditions. If you do not accept the terms and conditions in this Agreement, you may not use thatsanice.com's site. If you have any questions about the terms and conditions in this agreement, please contact our customer service department at 323.644.7533. Modifications to Site. thats a nice! reserves the right, for any reason, in its sole discretion, to terminate, change or suspend any aspect of the Site, including, but not limited to, content, features or hours of availability. thats a nice! may impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty. Your Information. "Your Information" includes any information you provide to thats a nice!, and any information you otherwise post, transmit, distribute, or publish on or through the Site at anytime, including without limitation, during the check out or feedback process, in any public message area, or through any email or any other feature offered on the Site. With respect to Your Information: A. You are solely responsible for Your Information, and we post your information as you supply it. However, we may take any action with respect to such information we deem necessary or appropriate in our sole discretion if we believe it may create liability for us or may cause us to lose (in whole or in part) the services of our ISPs or other suppliers. B. You must provide a traceable e-mail address from an Internet Service Provider or active Internet domain. However, thats a nice! will use Your Information only in accordance with our Privacy Policy. Links. The Site may provide links to the web sites or services of others. You acknowledge and agree that thats a nice! is not, and shall not be held responsible, for any damages, actual or alleged, resultant from the use of services or products available through the web sites or services of others. No Price Manipulation. Sale price manipulation of any kind, directly or indirectly, by users is prohibited, including, but not limited to, through a secondary account, agent or assign, by making offers for your own account and the items you have provided, by communicating with other buyers and sellers, or by shill bidding. System Integrity. You may not use any device, software or routine to interfere or attempt to interfere with the operation of the thatsanice.com site. You may not take any action which imposes an unreasonable or disproportionately large load on our infrastructure. thats a nice! is not responsible for - and you release us from liability based on - any system errors. Damage or loss may result from technical difficulties, and you use thatsanice.com's services at your own risk. thats a nice! reserves the right to alter posted closing times or make other changes it deems desirable or necessary in the event technical difficulties interfere with the administration of sales. We do not guarantee continuous, uninterrupted or secure access to our services, and operation of our site may be impeded or prevented by numerous factors beyond our control. Terms and Policies. All orders process on the thats a nice! online order form will be charged via credit cards only. Orders are on our secure server, orders can be charged on Visa, Mastercard or American Express. Sorry no terms will be accepted at this time via on-line orders. Shipping. FOB Los Angeles, CA. Damaged or Missing goods must be reported within 48 hours of delivery for credit or replacement. Shipment carrier reserves right to inspect damaged goods for claim purposes. Notices. Except as explicitly stated otherwise, any notices shall be given by email to (in the case of thatsanice.com) or to the email address you provided to thatsanice.com during the ordering process (in your case), or such other address as the party shall specify. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Termination. This Agreement constitutes a binding agreement between you and thats a nice! until terminated by you or thats a nice!, which thats a nice! may do at any time, without notice, in thats a nice! sole discretion. If you become dissatisfied with the Site, in any way, your only recourse is to immediately discontinue use of the Site. General. This Agreement shall be governed in all respects by the laws of the Commonwealth of California as such laws are applied to agreements entered into and to be performed entirely within California, without regard to conflicts of law provisions. Any controversy involving thats a nice! arising from or in any way related to this Agreement or your use of the Site shall be heard in the appropriate State or Federal court in California County, California and you irrevocably consent to the jurisdiction of such courts. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. The failure by either you or thats a nice! to exercise or enforce any rights or provisions of this Agreement shall not constitute a waiver of such right or provision. You agree that any cause of action arising out of or related to the Site or this Agreement must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. The Agreement comprises the entire agreement between you and thats a nice! and supersedes all prior agreements between the parties, regarding the subject matter contained herein. All provisions in this Agreement regarding representations and warranties, indemnification, disclaimers and limitations on liability shall survive any termination of this Agreement Disclosures. The services hereunder are offered by thats a nice! located in Los Angeles, CA. Trademarks. thats a nice!, and the logos thereof are trademarks or servicemarks of thats a nice.com. No display or use of such marks may be made without the express written permission of thats a nice!

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